Privacy policy
2026-11-04
Data controller
Company name : Fresh Hygiene (Fresh Hygiene)
Registered office : Bruxelles, Belgique
CBE no. : 0788.729.368
VAT no. : BE 0788.729.368
Phone : +32 2 318 69 93
Email : contact@freshhygiene.be
Hosting provider : OVH SAS — 2 rue Kellermann, 59100 Roubaix, France
Data collected and purposes
Contact and quote forms: name, company, email, phone, message, requested service (and, where relevant, building type and municipality). Purpose: reply to your request and prepare a quote. Legal basis: pre-contractual steps at your request / legitimate interest in answering enquiries.
Audience measurement (Google Analytics 4): page views, duration, device, traffic source. Purpose: improve the site. Legal basis: your consent.
Advertising measurement (Google Ads): campaign conversion measurement. Legal basis: your consent.
Security and anti-spam: IP address and user agent when forms are submitted. Legal basis: legitimate interest (protecting the site against abuse).
Recipients and processors
Your data is only accessible to Fresh Hygiene staff handling your request. Processors: hosting provider (OVH), email service, and Google Ireland Ltd / Google LLC for audience and advertising measurement (transfers outside the EU are covered by standard contractual clauses or the Data Privacy Framework). No data is sold.
Retention
Contact and quote requests: up to 3 years after the last exchange, unless a longer legal retention duty applies (e.g. accounting if a contract is signed).
Google Analytics data: up to 14 months.
Anti-spam logs: up to 12 months.
Your rights
You have the right of access, rectification, erasure, restriction, objection and portability. To exercise them, write to contact@freshhygiene.be. You can withdraw consent at any time via “Manage cookies” in the footer.
You may lodge a complaint with the Belgian Data Protection Authority (APD/GBA), rue de la Presse 35, 1000 Brussels — www.dataprotectionauthority.be.